• If you purchase a ticket with a reduced rate, it is necessary to present the corresponding accreditation at the entrance to the venue.
• You can present the ticket in print or downloaded to your mobile device.
• The route lasts approximately 45 minutes.
• The 'Parque Enrique Tierno Galván' remains open and Naturaleza Encendida is celebrated normally in the rain.
• We recommend that, as it is an outdoor show, you wear appropriate footwear and clothing and, if necessary, a raincoat or umbrella.
• The route is practicable for people who access it in wheelchairs, have reduced mobility or access it with baby strollers.
• Naturaleza Encendida is an outdoor event and we aim for a safe and excellent experience. Naturaleza Encendida takes place normally in the rain. The activity will only be cancelled in the event of a weather alert and/or if the safety of visitors or the quality of the show is endangered. 
• In the event of cancellation, users will be notified by SMS and/or email within 72 hours. It is important that at the time of purchase you give us your details correctly: mobile phone number and email address written in small letters.