Privacy Policy

Data controller:

Contact details of the person in charge of the treatment:

•    Company name NATURALEZA ENCENDIDA, S.L
•    CIF: B05316237
•    Address CALLE SANTA ENGRACIA 31, 7º, 28010, Madrid

Contact Data Protection Officer: privacidad@letsgocompany.com.

Data:

What data do we process? To fulfill the purposes described below, we process identification data (name and surname, email, telephone and postal address) and purchase data (card, expiration, amount).

Purposes:

For what purpose do we process your data? Your data will be processed to:

• Manage the purchase of tickets for the event, as well as to address inquiries, requests for information, complaints, and claims.
• Send, including via electronic means, commercial communications with offers, discounts, promotional activities, as well as information about events and shows organized by both co-responsible parties.

Duration:

For how long do we process your data?

• We will process your data from the moment you formalize your registration until the moment you decide to unsubscribe or cancel your subscription.
• The data collected to address inquiries, information requests, complaints, and claims will be processed for the time necessary to manage them.

Once the processing is completed, the data will be retained for the duration of the statutory limitation periods for any obligations that may arise from it.

Legitimation:

The legal bases for the processing of your data are consent and compliance with legal obligations.

Target audience:

We may share your data with our service providers and the companies organizing the events and performances promoted on the platform, for the management of inquiries, information requests, complaints, and claims. You will be able to identify the organizing companies during the ticket purchase process.

Likewise, in the case of NATURALEZA ENCENDIDA, S.L., the data will be communicated to the following companies:

•    Kolfer Enterprises, S.L.    B02956951    Calle Las Mercedes 25, 5º 4. 48930 Getxo
•    Letsgo Theatre & Entertainment Enterprises, S.L.     B95972816    Calle Las Mercedes 25, 5º 4. 48930 Getxo
•    Letsgo Enterprise, s.l.    B56907678    Calle Las Mercedes 25, 5º 4. 48930 Getxo
•    Letsgo Oceans, S.L.    B56804388    Calle Las Mercedes 25, 5º 4. 48930 Getxo
•    Letsgo Entertainment sl    B95888335    Calle Las Mercedes 25, 5º 4. 48930 Getxo

The data will be communicated for the sending, by any of the aforementioned companies, of commercial communications —even by electronic means—, with offers, discounts, various promotional activities, as well as information on events and shows promoted by Lets Go Company (www.letsgocompany.com).

Rights:

You can exercise your rights of access, rectification, deletion, opposition or treatment limitation, as well as request the portability of your data, by sending a written communication to the Data Controllers through the contact details indicated above.

If you do not wish to receive commercial communications from the data co-controllers, you can express your opposition or request to unsubscribe at any time by sending a request to the address privacidad@letsgocompany.com. Likewise, in each commercial communication you receive by electronic means, you will have a mechanism to unsubscribe or cancel your subscription.
Users have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) when they consider that the processing of their personal data infringes the applicable regulations.

Cookies:

We use our own and third-party cookies to enable the use of the Website and the services offered, as well as to understand how our users interact with the Website and to analyze their behavior in order to display advertising related to their preferences based on a profile developed from their browsing habits, as detailed in our Cookies Policy.

Last version: December 2024